TERMS AND CONDITIONS (T&Cs)
These terms and conditions set out the basis on which you can use the website of Serendipity Girls Designer Dresses (SerendipityGDDs) and place an order for purchases made through PayPal, a secure online payment facility or WIX payment via most credit and debit card types. All goods ordered by you the customer are for private and domestic use only. The terms and conditions do not effect your statutory rights.
DESCRIPTION OF ITEMS/GOODS
All goods are proudly designed and handmade by SerendipityGDDs in England, UK. Every attempt has been made where possible to give an accurate description of each item on the website, and the digital photographs may result in some slight variation in colours between different computer screen settings.
Please note that your name, address and email address will not be passed on to any 3rd party by Serendipity Girls Designer Dresses.
Please note that the customer is responsible for any import duties or customs levied.
Full SHIPPING DETAILS are listed below. Customers are responsible for accepting delivery of the goods ordered and/ or collection from their local depot or post office. If the parcel is not claimed by the customer within the time limits set by their local postal service and is therefore returned to Serendipity Girls Designer Dresses, then the customer will have to pay the postal charges again for the goods to be re-shipped.
SerendipityGDDs must be informed as soon as possible by email (via contact screen) of parcels not arriving and within 21 working days of the order date.
After examining your purchase , if you decide to return an item
1.You must notify SerendipityGDDs by email (via contact screen) within 48 hours of receiving your order, together with the reason why you wish to return an item.
2.Items must then be returned unworn, unwashed and totally new condition with the garment tags still attached and in the original packaging to arrive within 21 working days @ SerendipityGDDs after receipt. SerendipityGDDs will NOT accept return of non-faulty items that have been worn, used, washed and/or garment tags removed.
3.Please return items (in perfect condition) and in the original packaging via signed for and tracked delivery to SerendipityGDDs address as found on your PayPal transaction.
4.Please note that the customer is responsible for all postage costs when returning items to SerendipityGDDs.
5.SerendipityGDDs will not be responsible for any loss or damage during transit of returned goods. If returned goods are lost or damaged in transit I may deduct a charge from the refund to cover that.
The customer is responsible for all postage/ shipping costs when returning an item and exchanging it for another item. SerendipityGDDs advises that the child's measurements are compared to the particular item on the website before purchasing in order to obtain a comfortable fit.
The customer has the right to cancel an order within 7 working days. If the goods have been already been dispatched then the returns/ exchange items policy will apply.
This is via either PayPal (preferred & safest method), Credit or Debit card. If you wish to pay by Credit or With Debit card when you view your final CART, select Checkout rather than Checkout with PayPal. You will then be asked to supply your credit card details, thanks
Copyright (22/5/2011) by Serendipity Girls Designer Dresses, © All rights reserved: I take the theft of my original work very seriously and would draw to your attention it is protected under UK copyright law. Please note any part of my website, design, images, text or search engine optimisation (SEO) is wholly owned by Serendipity Girls Designer Dresses and must not be found being used elsewhere without prior authorisation in writing to firstname.lastname@example.org thanks
Get Your Girls Designer Dresses, Knitwear and accessories here, I welcome any feedback on my girl's designer products available on the website.
Thanks Serendipity Girls Designer Dresses
GIRLS DESIGNER DRESSES, KNITWEAR, ACCESSORIES, BAGS, JACKETS, SCARVES & TUNIC TOPS
Once your payment has been received, I will ship via recorded and signed for 2nd class mail if in the UK and Royal Mail International Tracked and Signed for service elsewhere in the world.
There are 5 shipping regions, and the site is clever enough to work out where you are and send you to the appropriate region to select shipping payment.
If you need quicker delivery, please contact me for the price.
As at February 2024 the prices for those regions are
1.UK £5 per item, add £2 for each additional item up to £13 max, free Shipping if you spend over £100, Note the postage on my little bags and red hearts is cheaper at £2.99, and all scarves at £3.99
2.Europe £14, add £5 for each additional item
3.Worldwide £24 for 1 item, add £8 for each additional item. Currency translation and language translation are all built in.
OTHER SHIPPING ADVICE (please read)
Please ensure your PayPal Account is set up with your required delivery address. If paying by Credit or With Debit card you will be asked for your address as you pay. Remember PayPal is the safest way to pay as an online consumer.
Please also ensure that you measure your girl's chest, waist and length to hem and compare it to the measurements of the dress you have chosen to ensure a comfortable fit.
Please also note that your name, address and email address will not be passed to any 3rd party by Serendipity GDDs
Please remember to add postage charges to your order by pressing the appropriate combination of 'add to cart' buttons before checking out.
Many thanks for your custom, warm regards SERENDIPITY Girls Designer Dresses (SerendipityGDDs)
For European and World deliveries it is important for you to sign for your parcel on delivery as all parcels are sent from the UK International Tracked and Signed for service.
Please note goods cannot be sent to PO Boxes or Pack stations (excluding Middle East / Africa) as no signature can be captured via the Royal Mail International Tracked and Signed for postal service, sorry!
UK MODERN SLAVERY ACT 2015
The Modern Slavery Act 2015 is an Act of the Parliament of the United Kingdom. It is designed to combat modern slavery in the UK and consolidates previous offences relating to trafficking and slavery. This law applies to very large companies with an annual turnover of £36 million but the government and smallbusiness.co.uk are now emphasising that smaller organisations not caught by the £36 million turnover threshold should think about voluntarily producing a modern slavery statement.
Modern Slavery Statement by Serendipity Girls Designer Dresses: Modern Slavery Act 2015 & transparency in supply chains
I can assure customers that all the products available on my website are made entirely by me in England and no other persons are employed in factories abroad to manufacture these products.